> ## Documentation Index
> Fetch the complete documentation index at: https://koreai-agentplatform-dev.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.
# Add RingCentral Engage as a Channel
[Back to Available Channels](/ai-for-service/channels/adding-channels-to-your-bot#available-channels)
To set up **RingCentral Engage** as a channel, you must complete the following steps:
## Add the Host URL
1. Copy-paste the **HOST URL** from **RingCentral Engage** to the Platform.
2. Provide it in the **Channels & Flows** > **Channels** > **Digital** > **All** > **RingCentral Engage** > **Configurations**.
## Generate API Access Token
1. Login to your **RingCentral Engage** developer account. The URL specific to your company will be available after creating a paid account with RingCentral Engage.
2. Navigate to the **Admin** section and click the code snippet icon on the left navigation menu.
3. Select **API Access Tokens**.
4. If there are any tokens present already, you can use them or click **ADD** to generate a new API Token.
5. Provide a **Name** for your API Token.
6. Select **Agent** from the drop-down list.
7. Click **Save**.
8. Navigate to the **API Tokens** screen and select the **Edit** icon to land on the screen shown below where the generated API Access Token appears.
9. Copy and provide the generated **API Access Token** under **Channels & Flows** > **Channels** > **Digital** > **All** > **RingCentral Engage** > **Configurations** on the Platform.
## Setup Webhook Configuration
1. Once the API Token has been generated, navigate to **Admin > Webhooks**. Click the **code snippet** icon on the left navigation menu, and select **Webhooks**.
2. If any webhook configurations are present already, you can use them or click **ADD** to generate a new webhook configuration.
3. Select the **API Access Token** generated.
4. Copy the **URL** from the Platform under the **RingCentral Engage** channel and paste it to the above webhook configuration screen.
5. Provide a **Name** for the configuration.
6. The Verification Token will be generated automatically.
7. Copy the **verification token** and paste it in the **RinCentral Engage > Configurations** section of the Platform.
8. Provide any unique **“Secret Key”** of your choice.
9. Select the Channel you prefer or select all the channels if the message is to be delivered on all the channels.
Please refer to this [link](https://support.ringcentral.com/engagedigital/admin/configure-entry-points.html) for more information on how to configure channels.
## Subscribe to events for message delivery
1. Select the **content. imported** event under the **Subscriptions** section.
2. Click **Save**.
Make sure to check the Active option before you save. This will establish a handshake between RingCentral Engage and Platform by sending a 200 code to RingCentral on successful connection establishment.