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Axero is a digital workplace and intranet platform for managing knowledge, communication, and collaboration. The Axero connector ingests content from Axero spaces into Search AI.

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Prerequisites

Before configuring the connector:
  • You must have an Axero account with permission to access the content you want to ingest.
  • Obtain either:
    • an API Key, or
    • a Bearer Token
  • Note your Axero host URL (for example, https://company.axerosolutions.com/axero)

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Step 1: Generate an API Key in Axero

  1. Log in to your Axero account.
  2. Go to My Account and select Preferences.
  3. In the left navigation, click My REST API Key.
  4. Click Create to generate a new API key.
  5. Copy the generated key.
Learn More.

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Step 2: Configure the Axero Connector

  1. Navigate to Knowledge Bases > Axero.
  2. Select or create an authentication profile.
    1. Click New Auth Profile.
    2. Select one of the following authentication types:
      1. API Key
      2. Bearer Token
    3. Add a unique name for the profile, description of the profile and provide the key.
    4. After saving the profile, return to the connector configuration.
  3. Configure the connection:
    1. Axero Auth profile - Select the auth profile to use for authentication.
    2. Axero Host URL - Base URL of your Axero instance.
  4. Once the connection is established, the available Axero spaces are loaded automatically.

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Step 3: Select spaces

Choose the content you want to ingest. You can choose one of the following options:
  • Selected Spaces - Ingest content only from the selected Axero spaces. Select one or more spaces from the list.
  • All Spaces - Ingest content from all accessible spaces in the tenant.

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Step 4: Configure content

Choose which content types to ingest and configure ingestion options. Supported content types include the following:
  • Articles
  • CMS Pages
  • Forums
  • Announcements
  • Blogs
  • Wikis
  • Files
Content options

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Step 4: Preview and activate

Before activating the connector, validate the configuration.

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Access control

When Enforce Axero space permissions is enabled, the connector retrieves user permissions from Axero and applies them during indexing. Only users with access to a space can retrieve its content through the knowledge base.